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Frequently Asked Questions

We are a highly skilled team of medical professionals helping your surgeon during the procedure. Whether a Certified Surgical Assistant, Licensed Surgical Assistant, Nurse Practitioner, or Physicians Assistant, our caregivers work in the operating room every day.
A Surgical Assistant is a highly skilled individual, providing quality operative care to patients, who has received specialty training in surgical assisting through:

A Surgical Assistant should not be confused with a “Surgical Technician.” A surgical tech is a member of the OR team that typically hands out instruments to the surgeon and his/her assistant during surgery.

You were either designated as Self Pay or Private Insurance.  If we sent the medical claim to your private insurance, after reviewing the claim, your insurance company has determined that you are responsible for a portion of the charges.
After thoroughly reviewing your medical history and the surgical procedure that was to be performed, your surgeon determined that a Surgical Assistant was medically beneficial, and necessary.
Many surgeons advise their patients prior to surgery. However, some surgeons do not wish to burden their patients with any additional information that they feel would not be vitally important for their patient’s impending surgery and recovery. Your surgeon made many similar preoperative decisions, such as choices of anesthesia, type of instruments, and which surgical supplies to use. Any one of these decisions may or may not have been discussed with you prior to surgery.
Most surgical assistants – across all organizations – are not participants in insurance networks. We are currently working to negotiate contracts with a number of the largest Payers.
As of right now only Texas, Illinois and Kentucky license Surgical Assistants, in other States Surgical Assistants should be certified by any one of the following national bodies.

Certified Surgical Assistants are just as capable as Licensed Surgical Assistants.  We hire and train only qualified candidates.

Absolutely! Please reach out to our billing department to make payment arrangements. We will work with you to arrive at a budget that works best for your needs.
The hospital policy regarding this issue is stated on the surgical consent form. This form explains that certified surgical assistants may be called to help with an operation. The need for an assistant cannot always be predicted. When you selected your surgeon, you relied upon his or her good judgment and skill to make decisions that were in the best interests of your health and well-being. There are many decisions that your surgeon made on your behalf in the process leading up to your surgery, the actual performance of your surgery, and the immediate recovery period following your surgery. As a practical matter, your surgeon was unable to discuss each of these decisions with you, the patient. After thoroughly reviewing your medical history and the surgical procedure that was to be performed, your surgeon determined that it was in your best interest for the safest possible performance of your surgery to have a surgical assistant present during your surgery. This would be similar to asking the surgeon to pay for any anesthesia or medications that were not authorized by you.

We usually receive insurance information from the Hospital where you had your surgery directly from your provider. If the information is complete, we will use that information to send a claim to your insurance carrier. If you wish to verify that the information we have is accurate & complete, please fill out the back of the stub that came with your bill giving us full insurance information, including your identification number, your group number, and the name of the insured person and his or her date of birth. It is very helpful to send us a photocopy of the front and back of your insurance card. This way, if we do not have complete and accurate information, we can promptly correct our files, submit a claim to your insurance carrier in a timely manner, and avoid any delays in the payment of your bill.

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